ADD/Refunds & Cancellations/Make Ups/Fees/Attendance/Covid-19 Policies
For Enrichment Classes:
Add: Space permitting students may join Enrichment classes at anytime during the year. There may be some exceptions which would be due to curriculum: ie: if the students are close to a performance, then we will ask that you join the class after the performance, so that your child will be able to start fresh on the next new project. Tuition will be prorated for the remaining classes; all registration and materials fees will be due in full.
For Group Guitar Classes:
Add: Students may join the class as late as the second lesson. After that, in order to join, the student must schedule and pay for a private lesson (in the studio) in order to be caught up to the group. The fee for the lesson will be the standard private lesson fee. (catch up lessons are NOT available “in home”). After the 4th group lesson has passed, we will only be able to add your child to the group if you agree to do a series of “catch up lessons” usually 2 to 4, depending on how many classes they have missed, in order to properly prepare them to enter the group.
Refunds & Cancellations: EG accepts a limited number of students into the program to maintain a certain standard of education and teacher to student ratio. We therefore must have a strict cancellation policy. The initial 20% deposit is non-refundable. The After School Conservatory at PS 889 is a full academic year commitment: if you choose to leave the program before the end of the school year, future automatic cc payments will be stopped. However, you will be charged for the full month of cancellation + one additional month. Cancellations must be made, in writing, by the 1st of the month in order to stop payment. Additionally, if you have made any special arrangements with EG; you will be responsible for the full amount of agreed upon fees.
Make-ups: There are no make-ups for classes if an individual misses a class or if classes are forced to close due to unforeseen circumstances such as weather emergencies or any other closures made by the DOE. In the case of closures due to weather, etc, EzraGuitar will try our absolute best to work with PS 889 and our faculty to find a date for a make up class, however a make up cannot be guaranteed.
Fees: please make sure to have funds available on the 15th of each month of your payment plan and/or to alert us if there are any changes to your billing information. If a payment is declined on an automatic credit card payment, we kindly ask that you call us to update your account and re-submit your payment within one week. After the one week grace period, you will be charged a $20 late fee. If payment is more than 2 weeks late, your child will not be able to attend the program until payment has been received. To avoid this situation, please make sure that funds will be available or reach out to let us know if we need to make any special arrangements if a situation arises.
Attendance for Guitar: Attendance is a very important part of our course and studying any musical instrument. Because class only meets one time per week, each class is critical to our curriculum, in order for students to be able to successfully achieve the goals of the course. If a student has 2 or more absences, he/she will be asked to schedule a private lesson in order to be caught up with the class. If the student refuses to schedule this lesson, then it will be at the discretion of the teacher if the student will be allowed to perform at the final concert. The concerts are a very important part of our curriculum and they should be a positive experience for the students. If the student is unprepared because of poor attendance, the performance will not be a good experience for them, and we want to minimize bad experiences as much as possible; our goal is that music should be associated with fun and joy.
Attendance for All Enrichment Classes: Attendance is extremely important for all of our Enrichment courses, as there is an element of Performance built into all of them. If a student misses too many classes we must leave it to the determination of the Teaching Artist if the student will be able to participate in mid year and end of year performances. Please understand that it is not a punishment if a student who misses class frequently is asked not to join the performance piece of the class, if the teacher feels that they are unprepared. It is our goal that performance should be a positive experience for all who are involved, so we must take into consideration all of the students in the performance and honor their commitment and hard work. We also do not want to put a student who is under prepared into an uncomfortable public performance situation. The goal is to teach kids to approach performance with all of their heart, to feel confident and proud of what they are presenting and most importantly, to enjoy the experience!
Safety: ALL EzraGuitar teaching artists are fully vaccinated and will always be wearing masks while in the school building, as per DOE rules and regulations and our own policies. In the same spirit of health and safety we ask that ALL students, regardless of vaccination status, will also be properly masked during all classes.
In the event of school closure due to Covid-19: EzraGuitar will immediately move ALL courses to an online format, using ZOOM. All courses that are being offered have all been successfully tested and taught online during the past 18 months of pandemic, so we are confident that your kids will be able to have a fulfilling and engaging experience no matter the situation. All theatre and percussion classes will keep their group format and we will try to keep the meeting times as close to what they would normally be in the afternoons. For guitar lessons, we will provide each student with a weekly “mini”private lesson in lieu of a group class. The timing of these lessons will be arranged also as close to the original time as possible, but may need to be slightly modified since it will take much longer than the single group class to teach everyone individually.
Refunds/future credit due to lockdown/school closures: It is EzraGuitar’s policy that as long as we are providing an online option for our courses, there can be no refunds or future credits made due to closures related to the covid 19 pandemic or other force majeure circumstances.